#ask a pharmacist
Pharmacy Common Questions
ON THIS PAGE
How can I learn more about the medication my doctor prescribed for me?
You can browse medications in the online Healthwise Knowledgebase and our Drug Formulary Search.
How do I contact my pharmacy?
For pharmacy (medical) questions, contact your nearest Group Health pharmacy .
For mail-order pharmacy questions, contact:
By phone: 206-901-4444 or 1-800-245-7979
Using and Storing Medications Safely
How will I know if my new prescription is safe to take with my current medications?
Our pharmacists use a state-of-the-art drug interaction computer system to identify and review all potential drug interactions. We will notify your physician of any significant interactions.
It is important that you tell us about all of the medications you are currently taking, including over-the-counter drugs, dietary supplements, and herbals. That way we can be sure to identify all potential drug interactions when you receive a new prescription.
You will be notified by phone if the process of resolving a drug interaction causes a significant delay in filling your prescription.
What should I do if I have a bad reaction to my medication?
If the reaction seems serious or life-threatening for example, if you have wheezing, tightness in the chest, fever, itching, bad cough, blue skin color, fits, or swelling of your face, lips, tongue, or throat contact your nearest emergency room or call 911.
If it seems less threatening, a pharmacist would need to speak to you directly to offer the best course of action and to update your patient profile if necessary to avoid future reactions. Call the number printed on your prescription bottle.
What should I do if my medication looks different from last time and there is no note telling me that it has changed?
If there was no note with your prescription bottle, check the bottle for a sticker that indicates it is a different brand of the same medicine. If there is no such sticker, call the number printed on your prescription bottle.
What should I do if I miss a dose of my medication?
Take the missed dose as soon as possible. If it is almost time for the next dose, skip the missed one and return to your regular schedule. Do not take a double dose or extra doses.
How do I know when my medication is expired?
Any prescription filled by Group Health will have the expiration date (month and year) marked clearly on the label in the upper right-hand corner. This is the date given to us by the manufacturer at the time of the production of the medication or one year from the date the pharmacy filled it, whichever is sooner. It is good through the end of the month noted on the label.
How should I store my medications?