DVMInsight Inc – Powered by Kayako Help Desk Software #customer #help #desk #software

We will be closed during normal hours of operation in observance of Memorial Day on Monday, May 29, 2017 in the United States.

If you need emergency assistance during this time, our support team will be monitoring voicemails and tickets for issues of critical nature.

Please browse the Knowledgebase for helpful articles on using the DVMInsight Website at www.dvminsight.com .

Hours of Operation: Monday- Friday 8:00 am to 8:00 pm Eastern Standard Time.

For website assistance, submit a ticket to DVMInsight Technical Support. You do not need to login or subscribe to submit a ticket.

If you submit a ticket after 8:00 pm Eastern Standard time Monday-Friday, Saturday or Sunday your ticket will be answered the following business day.

If you need emergency after-hours assistance, please call our toll free number at 866-669-8090 and follow the prompts to be transferred to our after-hours support team.

Holidays observed in the United States:

  • Memorial Day, Monday, May 29, 2017
  • Independence Day, Tuesday, July 4, 2017
  • Labor Day, Monday, September 4, 2017
  • Thanksgiving Day, Thursday, November 23, 2017
  • Christmas Day, Monday, December 25, 2017

Please contact your Consultant or Company for any questions regarding billing or turn-around times.

Contact information for your Consultant or Company can be found through your account on www.dvminsight.com. Select Reader/Consultant Contact Information from the Support drop down menu on the right hand side.

Are you looking to set up an account with DVMInsight?

DVMInsight is a platform that Consultants and Companies use to provide their Clients with teleradiology services. If you are interested in setting up with a Consultant or Company that uses our website, please submit a ticket with your hospital information and the name of the Consultant or Company.

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